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Money Back Policy | Labwala Health

Money Back Policy

Learn about Labwala Health refund policy, cancellation terms, payment processing and our commitment to accurate diagnostic services across India.

24 States • 177+ Cities Presence

Labwala Health delivers trusted healthcare and diagnostic services across India with transparent pricing, operational support and customer-focused policies.

200% Money Back Guarantee

If Report Is Proven Incorrect*

Labwala Health is committed to providing accurate and reliable diagnostic reports. If a report is medically verified as significantly incorrect due to confirmed laboratory or processing error, eligible customers may receive a 200% Money Back Guarantee subject to policy verification, internal review and management approval.

Services Covered

This Money Back Policy applies to healthcare and diagnostic services offered by Labwala Health.

MRI & CT Scan

Advanced radiology and imaging diagnostics.

PET Scan

Specialized oncology and diagnostic imaging.

Blood Tests

Routine and advanced pathology testing services.

Full Body Checkup

Preventive health and wellness packages.

Genetics Testing

Advanced genetic healthcare diagnostics.

Molecular Tests

Precision molecular and disease diagnostics.

Refund & Cancellation Terms

Please review our important refund eligibility, cancellation conditions and payment processing guidelines.

Eligible Cancellations

  • Before sample collection
  • Before test processing starts
  • Before radiology slot confirmation
  • Before operational processing begins

Non Refundable Situations

  • Sample already collected
  • Testing already processed
  • Reports generated or delivered
  • Missed appointments without notice

Refund Processing

Approved refunds are generally processed within 5–10 working days depending on payment gateway and banking systems.

Payment Methods

Refunds are normally processed through original payment methods including UPI, cards, net banking and wallet payments.

Home Collection Charges

Home sample collection convenience charges may be non-refundable once executive dispatch begins.

Radiology Bookings

MRI, CT Scan and PET Scan appointments may involve advance booking and cancellation charges.

Corporate & Bulk Bookings

Corporate wellness and bulk healthcare bookings may follow separate refund policies.

Fraud Prevention

Labwala Health reserves the right to reject suspicious or fraudulent refund requests.

Policy Updates

The Money Back Policy may be updated periodically without prior notice.

Need Refund Assistance?

Contact Labwala Health for refund support, cancellation requests or payment assistance.

Website: www.labwalahealth.com

Phone: +91-9251107237

Email: care@labwalahealth.com

Copyright 2026 By Labwala Health